Posts Tagged ‘BMW Battersea’

…. with such helpful service from your local BMW Motorrad dealer? They are such a great help when you are stuck in the middle of nowhere with a bike they call “unstoppable” …. Isn’t the GS range of motorcycles designed for these sort of conditions?

They are bloody useless … BMW London Battersea / Park Lane will never ever see me again. The bike is nice and luckily in the end it was a small problem I could fix myself, but when asking my local dealer for some advice or help with the recent problems I had on this trip … this is the reply I get:

Good Morning Mr Els

Thank you for your email, Dean is unavailable this week so I have replied in his absence.

Your machine records show the fuel pump electronics were replaced under your machines warranty.

You could encounter many problems on a trip such as yours, unfortunately none of the team at Battersea have direct experience of using a machine in these conditions.

Kind regards

Paul Wheatley
BMW Battersea Motorrad.

Wow … thanks, that is great service and support !! šŸ˜¦

Only a few more days to go … a surreal feeling that something you planned and dreamt about for a long time is now happening. I think it’s going to be so much fun, but at the same time difficult. “What have you got yourself into …?” will probably cross my mind every now and again šŸ™‚

Anyway, recently I discovered that when BMW Park Lane/Battersea did the last service on my motorcycle, they either used loctite or over-tightened the bolts on the front of my bash plate so much, it was impossible to loosen them with the tools in my possession.

I phoned them up, but they were not very helpful, claiming that they fasten it by hand and to the correct torque settings as per BMW. It is not even a BMW bash plate, how would they know what torque settings to use … I gave up in the end, but I need to get these bolts out to access the oil filter to do my own oil changes during the trip … so I had to get some help !

I took my motorcycle to Mark Holden Motorcycles in Bromley, Kent. Awesome guys .. they too had to struggle, couldn’t believe BMW would tighten the bolts so much, but eventually got them out and replaced them for me with normal hex bolts, all this basically for free … great guys, well recommended and they are BMW specialists !

… and yeah, I know it is dirty, but I have not yet had the chance to wash the bike since the off road riding this weekend, will wash it before I depart on Tuesday though …

Tuesday morning early I am setting off on my African adventure, twitter will be my main form of updates, so be sure to follow me