KTM 690 Oryx saga continues …

Posted: January 25, 2012 in General
Tags: , ,

Following on from my previous post :  KTM 690 Oryx or Not ? … I have not heard anything from KTM Cape Town since my email to them on Sunday. I have sent them another email late last night and still no reply, so I decided to phone them up.

I asked to speak to Ashley and they put me through … he assured me that they weren’t ignoring me, he had his phone, laptop, etc .. stolen (I do find that hard to believe), so didn’t have access to email. In my emails I also copied his wife Amanda and Charl (not sure what his position is, but dealt with him before), so someone must have gotten my email at least ?

Anyway, he said that he doesn’t have what I ordered, black fairing and clear tanks, but Rally Raid said they are sending a shipment this coming Friday although Amanda told me they were expecting stuff last week already?

Why have they only ordered now and not 3 months ago when I paid for it ? He also mentioned that he had it with Rally Raid, because what they say and what they do are two different things … Strange,  when I ordered stuff from Rally Raid, I received all my stuff within 2 days, never had a problem with Rally Raid before.

Ashley told me, he will have what I ordered by the 10th of Feb 2012 and said I shouldn’t worry, it will be fine which put my mind at ease …

UNTIL …. cheekily, I phoned up John at Rally Raid who informed me that they have no outstanding orders from KTM Cape Town since December when they shipped them loads of stuff and there are no shipments scheduled to leave this Friday !!!!??

Why all the lies ? Why can’t they just be honest and tell me that they haven’t placed the order yet ? Nothing KTM Cape Town have said to me thus far seemed to be the truth, in fact, all I know is that there is a 690 Enduro box with my name on it, might as well be an empty box for all I know.

Not going well so far …. and this is after I parted with R105,000 (+/- £10,000)

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Comments
  1. Elton Wilmot says:

    I belong to a local (South African) adventure bike forum. Situations like you are describing with KTM Cape Town should be posted there. Many of the members are business men and KTM riders from Cape Town so perhaps they will put some pressure on for you. Suggest you have a look at it. Similar to ADV Rider but locally based and focused.

    http://www.wilddog.za.net/ and the URL for the forum

    http://www.wilddog.za.net/forum/index.php

    Good luck and regards

    Elton

    • m0ng00se says:

      Thanks Elton .. I had a long conversation with Ashley at KTM Cape Town this morning and he promised me the bike will be ready.

  2. Geno says:

    What’s the latest?

  3. Geno says:

    oh , nevermind, need to open my eyes! 😉

    • m0ng00se says:

      Hi … yes, I came through in the end. It’s a shame it had to be the way it was, but never mind. Very happy with the bike, even so, that I just bought a 690 here in the UK as well and treated it to the White Rally Raid Adventure kit 🙂

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